Frequently Asked Questions

What is SubPanda?

SubPanda is an online service that helps you translate subtitles for videos quickly and accurately. We support multiple languages and formats to make your workflow easier.

How do I upload subtitles for translation?

You can upload your subtitle files directly on our platform. Supported formats include SRT, VTT, ASS, and more.

Which languages do you support?

We support a wide range of languages including English, Spanish, French, German, Chinese, Japanese, and many others. Please check our language list for details.

How accurate are the translations?

Our translations use machine translation APIs. We are working to implement AI models to further improve accuracy.

How much does it cost?

For the time being, our service is free to use.

How long does translation take?

Most translations are completed within seconds, better than any other services on the internet.

Who can I contact for support?

If you have any questions or need help, please contact our support team via email or live chat on the website.

Can I edit the translated subtitles?

Yes, you can review and edit the translated subtitles directly on our platform before downloading them.

What subtitle formats do you support?

We currently support SRT, VTT, ASS, and SUB formats. If you need support for other formats, please let us know.

Is my data secure?

We take your privacy seriously. Subtitle files are processed securely and are not stored longer than necessary for translation.

Do you offer manual translation or review?

Currently, we only provide automated translation. Manual review and editing features are planned for future updates.

Can I translate subtitles for any video?

We are working to support text transcription from videos in the future. Currently, you can translate subtitles if you have the subtitle file.